Top Questions to Ask Your Mover Before Hiring in Indiana

Aug 17, 2025By Jody Stark
Jody Stark

Understanding the Mover's Experience

When preparing for a move, especially across Indiana, it's essential to know about the mover's experience and reputation. Ask how long they have been in business and inquire about their track record in handling moves similar to yours. A company with a solid history is more likely to offer reliable service.

moving truck

In addition, find out if they have experience with your specific type of move. For instance, moving a piano or large pieces of artwork requires special skills and equipment. Ensuring the mover is well-versed in handling such items can save you from potential damage and stress.

Clarifying Costs and Estimates

One of the most crucial questions is about the cost of the move. Ask for a detailed estimate that includes all potential charges. A reputable mover will offer a binding estimate or a not-to-exceed estimate to protect you from unexpected costs.

It's also wise to ask how they calculate their pricing. Do they charge by weight, distance, or time? Understanding their pricing model will help you compare quotes from different movers effectively. Always be wary of quotes that seem too good to be true, as they might lack comprehensive coverage.

Insurance and Liability Coverage

Understanding the mover's insurance policies is vital. Ask about the types of liability coverage they offer and what is included in each option. Basic coverage might be included, but it often provides minimal protection. Consider opting for full value protection if you're moving valuable items.

insurance papers

Inquire about the claims process in case your belongings are damaged during the move. Knowing beforehand how they handle claims can provide peace of mind and ensure you're prepared should an issue arise.

Services Offered by the Mover

Movers can offer a range of services, from packing and unpacking to storage solutions. Ask what services are included in your estimate and which ones carry additional charges. Understanding these details can help you budget better and avoid surprises.

If you're short on time or need extra help, inquire about their packing services. Professional packing can save you time and reduce the risk of damage to your belongings during transit.

packing boxes

Logistics and Scheduling

The logistics of your move are another critical discussion point. Ask about their availability and how they handle scheduling, especially during peak moving seasons. Understanding their timeline will help you plan your move more efficiently.

Additionally, discuss their policies for delays or cancellations. Knowing their procedures can help you manage expectations and avoid potential issues on moving day.

Checking References and Reviews

Finally, don't forget to ask for references or check online reviews. Hearing from past customers can provide valuable insight into the mover's reliability and quality of service. Look for consistent positive feedback on punctuality, professionalism, and overall satisfaction.

Engaging with past clients can also help you identify any potential red flags, ensuring you make an informed decision when selecting a mover in Indiana.